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Sorry, this account is not eligible for online payments! Please make a cash payment in person. Find a payment location near you.

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Online Payment Terms & Conditions

These Terms and Conditions apply to any payment made to DTE Energy.
Please read them carefully.

It is your responsibility to ensure sufficient funds are available to complete any payments you schedule. You may be charged a returned item fee if funds are not available at the time of the scheduled payment.
If your financial institution rejects the transaction for any reason, your payment will not be applied to your DTE Energy account.
You may edit or cancel a scheduled one-time payment up to one day before the scheduled payment date. Same-day payments can be canceled, unless the payment has already been processed.
If you are enrolling in AutoPay, you are authorizing DTE Energy to debit the bank account or credit/debit card you designate each billing period to automatically pay the amount due on your billing statement. DTE Energy will advise you with a message on your billing statement of the amount and date of the payment to be automatically debited.
To enroll in AutoPay, you can:
- Sign in to your account and go to My Payment Programs.
- Call Customer Service at 800.477.4747.
- Write to Quality Control, 807 WCB, One Energy Plaza, Detroit, MI 48226. Your request must be received at least two business days before the scheduled debit date on your billing statement.

AutoPay Terms & Conditions

These Terms and Conditions apply to any payment made to DTE Energy.
Please read them carefully.

It is your responsibility to ensure that sufficient funds are available to complete any payments you schedule. You agree that you may be charged a returned item fee if funds are not available at the time of the scheduled payment.
If your financial institution rejects the transaction for any reason, your payment will not be applied to your DTE Energy account.
You may change or cancel scheduled one-time payments up to one day before the scheduled payment date. Same day payments cannot be cancelled.
If you are enrolling in AutoPay, you are authorizing DTE Energy to debit the bank or card account you designate each billing period to pay automatically the amount due on your DTE Energy billing statement. DTE Energy will advise you by a billing statement message of the amount and date of the payment that will be automatically debited.
To discontinue the optional AutoPay Plan, you can
- Sign in to your account at dteenergy.com,
- Call Customer Service at 800.477.4747, or
- Write to Quality Control, 807 WCB, One Energy Plaza, Detroit, MI 48226. Your request must be received at least two business days before the scheduled debit date on your billing statement.

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