For DTE Energy and Affiliate Internet Websites
Last Modified: June 30, 2020
DTE Energy Company ("DTE Energy") and its affiliated companies (individually referred to as an "Affiliate" or collectively referred to as "Affiliates") provide this website and other Affiliate websites/microsites and related services subject to the following Terms and Conditions. All users of our websites must be in compliance with the following Terms and Conditions set forth below. By accessing any DTE Energy website, the user indicates acknowledgment and acceptance of any applicable Terms and Conditions. Please read the following information carefully.
1. Applicability
These Terms and Conditions apply to all DTE Energy websites, subject to the conditions stated below. An Affiliate is a legal entity that is at least 50 percent owned by either DTE Energy or a direct or indirect subsidiary of DTE Energy. An Affiliate may have its own website and may have additional Terms and Conditions. To the extent there is a conflict between these Terms and Conditions and the Affiliate website’s Terms and Conditions, the Terms and Conditions of the Affiliate website will be applicable.
DTE Energy and its Affiliate websites each have privacy policy statements. Applicable privacy policy statements may be viewed on each individual website. View DTE Energy’s
Online Privacy Policy.
2. Laws & Regulations
User access to and use of a website is subject to all applicable international, federal, state and local laws and regulations.
3. Copyright Information
All pages within this website are the property of DTE Energy or its Affiliate, unless other ownership is indicated. All information and content, including any software programs available on or through a website are protected by copyright. A user is permitted to download information from a website that, by its nature or context, is to be copied in order to use website-related services. A user is permitted to download information from a website for private personal use. A user is prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through a website for any commercial or public purpose unless the user has the prior written permission of DTE Energy or its Affiliate.
4. Trade Names & Trademarks
DTE Energy Company, and the names and/or marks and logos of all Affiliates, are trade names, service marks and/or trademarks of DTE Energy or its Affiliates. DTE Electric Company registered and owned trademarks or service marks include, but are not limited to the following: Know Your Own Power®, BudgetWise Billing®, GreenCurrents®, CoolCurrents®, BioGreenGas®, SolarCurrents®, SmartCurrents™ and MIGreenPower™. DTE Gas Company has registered and owns, among others, the Home Protection Plus® service mark. All other trademarks, service marks and logos used in websites are the trademarks, service marks or logos of DTE Energy, the respective Affiliate or other third-party owners.
Users of our websites are prohibited from using any DTE Energy or Affiliate trade name, trademark or service mark for any purpose without the written permission of DTE Energy. This includes, but is not limited to, use as metatags on other pages or websites on the World Wide Web.
5. Risk Assumption
Unless specifically provided within the content of a website, a user of a website assumes total responsibility and risk of use of the website and related services.
6. Site Accuracy
Although DTE Energy and its Affiliates attempt to ensure the integrity and accuracy of all websites, the information, software, products and descriptions of services published on a website may include inaccuracies or typographical errors. Other than as required under applicable law or regulation, DTE Energy and its Affiliates specifically disclaim any liability for any inaccuracies or errors on a website or a linked website.
Other than as required under applicable law or regulation, DTE Energy and its Affiliates do not endorse and are not responsible for:
- (a) the accuracy of any opinion, advice or statement made by any party through a website or a linked website* or
- (b) the reliability or capabilities any product or service obtained from a linked website.
*As required under applicable law or regulation, it is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through a website or a linked website. A user agrees to seek the advice of a professional, as appropriate, regarding the evaluation of any specific opinion, advice, product, service or other content.
7. Warranty Disclaimer
ALL CONTENT, PRODUCTS AND SERVICES ON A WEBSITE OR REFERENCED/LINKED WEBSITE ARE PROVIDED IN THEIR PRESENT CONDITION WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY.
8. Limitation of Liability for Use of a Website
Other than as required under applicable law or regulation, DTE Energy and its Affiliates and any of their respective officers, directors, employees or agents are not liable, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, special, consequential, incidental or indirect damages including, without limitation, lost profits, cost of procuring substitute service or lost opportunity, arising out of or in connection with or relating in any way to a website, website-related services and/or content or information contained within a website, the use of a website or a linked website or with the delay or inability to use a website or a linked website, even if DTE Energy and its Affiliates are made aware of the possibility of such damages. This limitation of liability includes, but is not limited to, the transmission of any viruses which may infect a user's equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., a user cannot access his/her internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. DTE Energy and its affiliates do not guarantee continuous, uninterrupted or secure access to a website.
Other than as required under applicable law or regulation, under no circumstance will DTE Energy or its Affiliates be liable for any loss or damage caused by a user's reliance on information obtained through a website or a linked website or user's reliance on any product/service obtained from a linked website.
9. Limitation of Remedy
Unless specifically provided by law or otherwise stated specifically in a website, a user's sole remedy for problems with a website and/or website-related services is to notify DTE Energy or the applicable Affiliate of any problems with the website. DTE Energy's or an Affiliate's sole obligation will be to attempt to correct any problems with the website.
10. Limitation of Liability for Services Arranged Through the Website with Entities Other Than DTE Energy or its Affiliate
For products or services obtained from third parties, other than DTE Energy or an Affiliate, user agrees DTE Energy or its Affiliate is a mere facilitator for the provider of products or services available through the website. All claims regarding any failure or breach with respect to a product or service offered through the website are limited to claims against the product or service provider. DTE Energy and its Affiliates hereby disclaim any liability, whether based on contract, tort, strict liability or otherwise, including without limitation liability for any direct, punitive, special, consequential, incidental or indirect damages, in connection with goods or services provided by a third party through the website. This includes, without limitation, liability for any act, error, omission, injury, loss, accident, delay or irregularity, which may be incurred through the fault, negligent or otherwise, of such third-party supplier.
11. Linked Internet Website
DTE Energy and its Affiliates prohibit caching, unauthorized hypertext links to a website and the framing of any content available through our website. DTE Energy and its Affiliates reserve the right to disable/unlink any unauthorized links and specifically disclaim any responsibility for the content available on any other internet websites. Access to any other internet website linked to an external website is clicked at the user's own risk.
This website contains links to third-party websites that are not owned or controlled by DTE Energy. DTE Energy has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites. In addition, DTE Energy will not and cannot censor or edit the content of any third-party website. By clicking on links, you expressly relieve DTE Energy from any and all liability arising from your use or content of any third-party website. When clicking on and utilizing a third-party website, we recommend you read the terms of use and privacy policy for that respective third-party website.
12. Text Messaging Communications – Terms of Use
DTE Energy offers text messaging services allowing you to receive communications on your mobile device. Short Message Service (SMS) is a text messaging feature offered on a phone, application or mobile device allowing you to send messages from one device to another
In order to receive your message alerts from DTE Energy, you must reply "YES" to the opt-in message. By opting in for text messaging service, you agree to the Terms and Conditions as well as the
Online Privacy Policy for DTE Energy as it pertains to specific usage of the text messaging service.
General (DTETXT-383898)
These messages include updates on your account, billing information and marketing materials.
Opt-Out:
You may opt-out by texting "STOP" to 383898. Text HELP to 383898 for help. Message and data rates may apply.
Outages (DTEOUT-383688)
Stay up-to-date on your current power outage. Messages include status updates and power restoration estimates.
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Your mobile service provider’s standard messaging rates may apply to your entry or submission message, our confirmation and all subsequent SMS correspondence. DTE Energy does not charge for any content or message. However downloadable content may incur additional charges from your mobile service provider. Please contact them directly for information about your messaging plan. Your mobile service provider may impose message or charge limitations on your account outside our control. All charges are billed by and payable to your mobile service provider.
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We will not be liable for any delays or failures in your receipt of any SMS messages as delivery is subject to effective transmission from your network operator and processing by your mobile device. SMS message services are provided on an AS IS, AS AVAILABLE basis.
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Data obtained from you in connection with this SMS service only includes your cell phone number, your carrier's name, the date, time and content of your messages and other information you may provide. We may use this information to contact you, to provide the services or programs you request from us, and to otherwise operate, develop and improve the service or for other internal purposes. Your wireless carrier and other service providers may also collect data about your SMS usage and their practices are governed by their own policies. We will only use information you provide to the service to transmit your text message as described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request. When you complete forms online or otherwise provide us information in connection with the service, you agree to provide accurate, complete and true information.
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The service, content and materials you receive through the service are proprietary to us or our licensors. They are for your personal, non-commercial use only. You shall not damage, impair, interfere with or disrupt the service or its functionality.
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We reserve the right to alter charges and/or these Terms and Conditions from time to time. We may suspend or terminate the service to you if we believe you are in breach of our Terms and Conditions. Your service is also subject to termination in the event your wireless service terminates or lapses. We may discontinue the service at any time at our discretion.
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DTE Energy is not liable for delayed or undelivered messages. Please contact your mobile service provider for assistance.
13. Confidentiality of User Communications
Except as required by law and except as may be in accordance with the DTE Energy or its Affiliate privacy policy statements, DTE Energy and its Affiliates will maintain the confidentiality of all user communications which contain personal user information transmitted directly to DTE Energy and its Affiliates. Posts by a user on any message board or in any chat room will be deemed public information and will not be protected as confidential. As such, DTE Energy and/or its Affiliate may use/provide information contained in any such post, including any ideas, concepts, know-how or other intellectual property, for any purpose whatsoever and as deemed appropriate by DTE Energy or its Affiliate. Each Affiliate may have its own privacy policy, regardless of how denominated, that will apply to the Affiliate’s website.
A linked or third-party website may contain confidentiality or privacy policy provisions differing from the provisions provided by DTE Energy or its Affiliates. DTE Energy and its Affiliates are not responsible for such provisions and expressly disclaim any and all liability related to such provisions.
14. Website Postings
"Posts" shall refer to any information a third-party publishes to any/all message board(s) or chat rooms on a website including, but not limited to, words, comments, pictures, videos, symbols and all external links. DTE Energy and its Affiliates are under no obligation to review any messages, information or content in a Post and assume no responsibility or liability relating to any such Post. Notwithstanding the above, DTE Energy or its Affiliates may from time to time monitor the Posts and may decline to accept and/or may remove any Post containing:
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Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct constituting a criminal offense, gives rise to civil liability or otherwise violates any applicable local, state, national or international law.
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Advertisements or solicitations of any kind. This does not apply to a website with message boards containing classified advertisements.
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Messages posted by users impersonating others.
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Personal information such as messages with phone numbers, Social Security numbers, account numbers, addresses or employer references.
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Messages by any non-spokesperson employee of DTE Energy or its Affiliates purporting to speak on behalf of DTE Energy or its Affiliates, containing confidential information or expressing opinions concerning DTE Energy or its Affiliates.
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Messages offering unauthorized downloads of any copyrighted or private information.
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Multiple messages placed within individual folders by the same user restating the same point.
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Chain letters of any kind.
15. Transmission of Personal Data
All users acknowledge and agree that by providing DTE Energy or an Affiliate with any personal or proprietary information through any and all DTE Energy or Affiliate websites, the user consents to the transmission of any personal or proprietary information including, but not limited to, over international borders as necessary for processing in accordance with DTE Energy or its Affiliates' standard business practice.
User should be aware that any linked or third-party website linked or otherwise may contain transmission of personal data provisions differing from the provisions provided herein. DTE Energy and its Affiliates are not responsible for such provisions and expressly disclaim any/all liability related to such provisions.
Customers of DTE Energy or an Affiliate may receive solicitations derived from customer lists obtained from non-website-related sources. Such solicitations do not result from website contacts.
16. Users Bound by Website Content or Changes to the Website’s Content
DTE Energy or an Affiliate may make changes or improvements to one of its websites or linked websites at any time. Users of a website or a linked website are deemed to be apprised of, and bound by, the content and/or Terms and Conditions appearing on our website or a linked website on the date of use.
17. Users Bound by the Website’s Terms & Conditions or Changes to the Website’s Terms & Conditions
DTE Energy and its Affiliates reserve the right to revise these Terms and Conditions at any time. Third parties may change their terms of use for their linked websites at any time. Users of a website or a linked website are deemed to be apprised of, and bound by, any version of the Terms and Conditions of a website or a linked website referenced on the website or linked website on the date of use.
18. Violations of Terms & Conditions or Website Content
DTE Energy and its Affiliates reserve the right to seek all remedies available at law or in equity for violations of these Terms and Conditions or website content, including the right to block access from a particular internet address to a website.
19. Access to Password Protected or Secure Areas
Access to and use of password protected and/or secure areas of a website are restricted to authorized users only. Unauthorized individuals attempting to access these areas of a website may be subject to prosecution.
20. Use of Cookies
DTE Energy and its Affiliates reserve the right to store information on a user's computer in the form of a temporary file or cookie for purposes of modifying a website to reflect users' preferences. DTE Energy and its Affiliates each may have separate privacy policy statements applicable to individual websites. Those privacy policy statements provide additional information regarding DTE Energy and its Affiliates' use of cookies as well as procedures for disabling cookies.
21. Jurisdiction/Governing Law
Users of this website agree to submit to the laws of the State of Michigan, the United States and all applicable federal law without regard to conflicts of laws principles.
22. Disclaimers
The projects and tips on the DTE Insight app and dteenergy.com are intended as helpful suggestions to guide you toward energy savings. While DTE Energy and its agents can make suggestions as to the ease or difficulty of a particular project by rating it as novice, medium or pro, we strongly advise you to seek the advice of a professional in the completion of any of the projects as your own comfort level dictates. By taking on any of these projects, you understand you are doing so at your own risk and DTE Energy is not in any way responsible or liable for any claims or damages that may arise.
Estimated savings for energy efficiency projects are estimates only and are to be used as a guide to help you to prioritize home improvement projects. The specific conditions in your home may cause your savings to vary from these estimates. DTE Energy is not responsible or liable should actual energy savings differ from the estimated savings noted for the project.