TreeGuard Assurance is an elective program covering tree-related outages impacting the service line. For a low monthly fee of $9.99 a month, you are protected against costly tree clean up and trimming expenses if a tree or branch falls on the service line — the line between the electric pole and your home.
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When a TreeGuard customer experiences an outage, they contact us to file a claim and we’ll send a certified tree trimming crew out to:
- Safely cut and remove any fallen tree debris around the service line
- Help prevent future outages by trimming back tree interference within a five-foot radius of the service line
- Repair any damage to the equipment surrounding your meter associated with the outage
Customers who live in homes with an overhead service line are responsible for maintaining the equipment attached to their homes. Trees, and tree trimming, are also the customer’s responsibility to manage. We take care of the service line and the meter at your home. Find out what belongs to you and what belongs to us.
TreeGuard Assurance is in addition to DTE’s ongoing Tree Trimming Program. Our trimming methods help prevent tree-related outages while promoting healthy trees and safe, reliable power.