System Improvements

For Today, Tomorrow and the Future

Electric System Improvements

We are investing millions of dollars in the communities we serve with our electricity by upgrading all 7,600 square miles of infrastructure to ensure safe, reliable and affordable service. The result is a more dynamic and secure energy grid, plus peace of mind for you.

Infrastructure Investment

We are continuously enhancing and upgrading our 47,000 miles of power lines, one million utility poles and nearly 4,000 circuits to provide a more resilient electrical grid. The result is a smarter, stronger energy system for homes and businesses across Michigan. 

Here are some of the ways we are ensuring you have the power you need when you need it.

Trimming Trees

Fallen trees and branches are responsible for two-thirds of the time our customers spend without power. Learn how our Tree Trimming team works with our communities to prevent these outages from occurring in the first place. 

Replacing Power Poles

Strong, sturdy utility poles are the backbone of a reliable electric system. We have an auditing program to continually assess the condition of all poles throughout our electric service territory.

Inspecting Overhead Power Lines

We are replacing overhead power lines and other equipment to make our system more resilient. Overhead power lines are prone to damage caused by strong winds, ice, heat and accidents. Constant exposure to the elements can result in damage to overhead cables and eventual failure of the lines. 

Upgrading Substations

Substations are essential sets of equipment that transfer power from the grid to a voltage level your home or business can use. We regularly inspect and upgrade our substations to ensure our electric system meets your needs today and in the future.  

Our new, modern stations, located throughout Southeast Michigan, will make the infrastructure stronger and reduce power outages and support future energy demand. 

New Technology

We are introducing new technology to enhance electrical reliability and customer satisfaction. 

  • Smart Meters utilize advanced technology and help us identify outages to restore power as quickly and safely as possible. 
  • Smart Grid Sensors allow us to monitor, identify and fix potential malfunctions with critical equipment before it causes a power outage. 

Economic Benefits

Our modernized grid and infrastructure investments drive economic growth throughout Michigan, which means more jobs and support for communities. Many of our system improvements are sourced through Michigan-based suppliers, helping to create and support more than 8,500 jobs in our home state. For more about our commitment to Michigan, please view our Corporate Citizenship Report.

Natural Gas Upgrades

Every year, DTE upgrades natural gas pipes and meters in communities throughout Michigan to ensure safe, reliable and more environmentally-friendly natural gas delivery. Through our Natural Gas Renewal Program, we do the following:

  • Replace miles of cast iron and steel lines with modern plastic pipe.
  • Exchange indoor meters for outdoor smart meters so we can perform readings and maintenance without having to enter your home or business.
  • Restore any disturbed property to its original condition.

What to Expect

Two to three weeks before we start work in your neighborhood, we send you a letter explaining the construction process and what to expect. We also communicate about our system upgrades with postcards, door hangers, social media postings and in person. If your contact information is up-to-date in My Profile & Preferences, you may receive email updates. You can also check our interactive map to track natural gas upgrades planned for your street.

Some work requires a crew member or contractor to enter your home or business. Our installer will present a photo ID badge with a valid expiration date.

Contact Us

Customers in Southeast Michigan call (313) 270-9240.

Customers in other DTE service areas call (616) 551-2621.

 

Installation

Before Installation

Before work begins, you may notice stakes or flags in your neighborhood. Please do not remove them. These mark boundaries and underground utilities to help promote safety.

You may also see survey crews, sewer inspectors and other approved DTE crew members or contractors before, during or after installation. Sewer line inspectors may ask to come inside to confirm our work will not interfere with existing underground pipes.

Learn more about sewer line inspection
 

During Installation

Crews will do the following:

  • Dig in front of your property to upgrade main pipes with more efficient, longer-lasting materials.
  • Dig a hole near the street and another next to your home or business.
  • Replace the pipe connecting your property to the newly installed line.
  • Indoor meters will be moved outside where the line enters your property.
  • The meter move will take two to three hours. Your service is turned off until the meter is reinstalled outside.

If your meter is already outside, we will only enter your home to relight your appliances when work is completed.
 

Property Repairs & Restoration

After our crews complete all natural gas upgrades in your area, a team member will visit your home or business to identify necessary repairs. We will repair your sidewalk, driveway and/or lawn to its original condition.

Learn more about our repair schedule, restoration information and other tips.

Natural Gas System Improvements Frequently Asked Questions

Watch our video to learn more about our natural gas upgrades.

Watch our video to learn more about our natural gas upgrades.

Contact Us

Southeast Michigan
(Wayne, Oakland, Macomb, Livingston & Washtenaw Counties)
(313) 270-9240
Monday to Friday
8 a.m. to 4 p.m.

Other DTE Service Areas
(616) 551-2621
Monday to Friday
8 a.m. to 4 p.m.

If you call after business hours, please leave us a message. Your call will be returned within two business days.