No More Bill Juggling
Peace of Mind
How Flexible Due Date Works
Choose a monthly due date between 1 and 28 (dates are subject to availability). You may only change your due date once per year. Once enrolled, the due date printed on your bill will never be earlier than this date, but could be due up to 5 days after this date.
The date we read your meter and create your bill will change. Your AMI meter allows us to read your meter at any time to provide you the benefit of a flexible due date.
The first bill after you switch will reflect the new date. This bill may be higher or lower than normal because the number of days in the billing period will be different as you transition to your new date.
To use Flexible Due Date, you must meet the following requirements.
- You must have an active AMI meter.
- You cannot be enrolled in the Electric Choice Program.
- Cannot be a landlord with an active Automatic Transfer of Service (ATS) agreement on the account.
Note: Customers enrolled in BudgetWise Billing, Shut-Off Protection Plan and any of our other payment plans are eligible to participate.
To enroll or unenroll in Flexible Due Date, call DTE Energy Customer Service at 800.477.4747.
Flexible Due Date is one of the variety of options we offer to make your account-management process more convenient than ever. Simply fill out the form below to enroll and to select the payment due date that works best for you.